Quality Clouds Academy
Quality Clouds Academy
Back to Course

Quality Clouds for ServiceNow

0% Complete
0/0 Steps

  1. What is Quality Clouds

    What Is Quality Clouds
  2. Quality Clouds for ServiceNow Key Capabilities
  3. AI Capabilities in Quality Clouds
  4. Integrations for ServiceNow
  5. Connect and Scan Your ServiceNow Instance
    Connect Your ServiceNow Instance
  6. Launch Your First Scan
  7. Quality Clouds Views
    Understand Platform Health at a Glance
  8. Track and Remediate Technical Debt
  9. Track Issue Changes and Improvements Between Scans
  10. Monitor Code Quality and Detect Issues Early
  11. Detect Code Issues in Real Time During Development
  12. Analyze and Compare Quality Across Multiple Instances
  13. Identify and Reduce Duplicated Code Across Your Platform
  14. Track Platform Evolution and Monitor Development Activity
  15. Assess AI Readiness and Identify Key Risks
  16. Quality Clouds Rulesets
    Understand and Manage Rules in Quality Clouds
  17. Preview the Impact of Enabling a Rule
  18. Rule Builder
  19. Quality Clouds Admin Portal
    Admin Portal Overview
  20. User Management
  21. Scan Schedules
  22. Operational Scans
  23. Integrations for ServiceNow
    Agile
  24. Xtype
  25. Field Analysis App
  26. Quality Center for ServiceNow
Quality Clouds for ServiceNow User Management
Lesson 20 of 26
In Progress

User Management

This section explains how user access is managed within Quality Clouds and how different user roles interact with the platform.

Quality Clouds supports several user types, each designed to provide the appropriate level of access depending on the user’s responsibilities. Customer Admins, Normal Users, and Project Users can access the Quality Clouds Portal, where they can view analysis results, dashboards, and platform insights.

In addition, Developer Users are specifically created to authenticate integrations and development tools, such as IDE extensions or other connected systems. These users enable secure connections between Quality Clouds and external development environments.

By assigning the appropriate user roles, organizations can ensure secure access, proper governance, and an effective collaboration model across teams using the platform.